What is Tawk.to ? (Live Website Chat Solutions)

Tawk.to is a live chat application that can be installed very quickly, completely free, without any feature limit, and which you can add to your websites and mobile applications.
What is Tawk.to ? (Live Website Chat Solutions)

Tawk.to is a live chat application that can be installed very quickly, completely free, without any feature limit, and which you can add to your websites and mobile applications.

More than 2 million users use the tawk.to service, which set out with the slogan never pay for live chat software again. The tawk.to mobile application, which is one of the services we also use on our #WSM site, allows us to easily monitor and chat with the visitors on our website at any time.

What are the most important features?

  1. It's free
  2. Quick setup
  3. Supports 27 languages
  4. Control from anywhere with Windows, Macos, IOS, Android applications
  5. real-time monitoring
  6. automatic triggers
  7. Customizable widgets
  8. Unlimited Agents
  9. Unlimited History

We have listed the most important features that we can see. For more information, you can visit https://www.tawk.to/features/.

If you don't have the time and team to respond to your visitors on your websites, they have a service that responds to your messages for $1 an hour. Tawk.to states that its source of income is provided by this service.

Tawk.to Alternatives

  • https://www.zendesk.com/chat/details/zopim-tr/
  • https://www.jivochat.com.tr/

How to Install Tawk.to? by checking out our post. You can start using tawk.to right away.

Importance of Live Support Line for E-Commerce Sites

  1. It saves time. It reduces the e-commerce problems that you may encounter before or after the purchase.
  2. It lowers costs. There is no need for more costly support services such as a call center.
  3. You provide support faster. Providing fast support is a very important factor in customer satisfaction in e-commerce operations.
  4. You can increase your sales. Providing live support during the purchasing decision phase will enable your customers to make quick decisions.
  5. It allows you to stand out from the competition. Providing quality support through live support will strengthen you against your competitors.
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